Runner's World reviews treadmills approximately every 3 years. In the most recent treadmill ratings (2000, 2003, 2006), Smooth® ranked in the top ten. "The Swing Arm Shock absorption system disperses impact onto the deck rather than your joints, creating an ideal surface for older runners or those suffering back pain."

Prevention wrote of the Smooth 7.1 Treadmill:

"Power folding feature—you flick a switch, and it folds itself....You don’t have to lift a finger to pack this one away. A quiet machine with huge display numbers."

Consumer Guide stated, "Smooth Fitness™ is still somewhat of a newcomer to the home market, but few manufacturers pack as much innovation into this price range as they do."

"Unlike manual treadmills that can be very heavy to lift, the Smooth 7.1 folds automatically with push of a button. Yet it's a heavy 260 lbs., giving this folding treadmill an extremely solid feel." 

—Consumer Guide by HowStuffWorks.com

Smooth Fitness has been selected as the #1 Fitness Equipment Retailer in the Internet Retailer Top 500 list. At #240 overall, Smooth also ranks ahead of such highly regarded e-commerce sites at 1 800 Mattress, Pier 1 Imports, Martha Stewart and Men's Wearhouse.

A leading consumer reporting publication noted that the power folding feature of the Smooth Fitness™ 7.1 HR PRO treadmill was especially beneficial to those with limited lifting strength. For this reason, the editors ranked the 7.1 as one of the top 5 folding treadmills for 2007. The same consumer reporting publication included two Smooth Fitness™ treadmills among the top 12 in its 2006 review.

"From Prevention Magazine to Consumer Guide to our own customers, everyone agrees the Smooth® 6.25 folding treadmill offers true value. Proven performance, innovation and power combine to make one of the most popular running treadmills available."

Epinions.com is one of the top providers of independent customer reviews and ratings. You will find most of our treadmills and elliptical trainers listed. Many have received their highest rating of 5-stars. In addition, each review comes with detailed comments.

"Other manufacturers should take note of the 9.25X's flawless console design. During our 10 days of review the Smooth 9.25X treadmill met or beat all of our tests and passed with flying colors. For being an absolute dream to workout on, the Treadmill Sensei gives the Smooth 9.25X treadmill 5 out of 5 golden buddhas."

BizRate.com sends out surveys to customers during the ordering process, and they follow up with an additional survey after the fulfillment. Smooth Fitness is Customer Certified. This certification is awarded to stores that provide satisfactory service and are proactively committed to monitoring their customers' satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Smooth Fitness has received an overall "Positive" rating in the following categories:

• Would Shop Here Again
• On-Time Delivery
• Customer Support
• Products Met Expectations

“Smooth Fitness consistently rates high on every level with consumers that purchase their products, including: quality, service, durability, warranty issues, and most important, results. Collectively, Smooth Fitness simply provides the best value at an affordable price.”

- Craig Pepin-Donat, The Fit Advocate, international health and fitness expert and author of The Big Fat Health and Fitness Lie. More...

Our product sales through Amazon have had a 100% positive customer feedback on sales of ellipticals and treadmills for the last 90 days. This includes both product quality and customer service. Comments include:

"Great company! Responded quickly to all of my questions and were always reassuring. Delivered the product early and with great professionalism through the process! Highly recommended."

"It has all of the bells & whistles that the $5000 treadmills have for under $2000, and it's just as tough as the more expensive ones. It is heavy, solid, accurate with its many readings and very sturdy."

"I LOVE my treadmill. It is everything they said it would be."